GuixSD graphical Installer hangs on connecting to wifi

DoneSubmitted by Jesse Gibbons.
Details
5 participants
  • Danny Milosavljevic
  • Jesse Gibbons
  • Ludovic Courtès
  • Tobias Geerinckx-Rice
  • Robert Smith
Owner
unassigned
Severity
important
Merged with
J
J
Jesse Gibbons wrote on 24 Dec 2019 21:06
(name . bug-guix mailing list)(address . bug-guix@gnu.org)
d990d0ad446f711be1a72aad70a9086d1a5cc0e6.camel@gmail.com
I built the graphical installer locally. Here's what "guix describe"
outputs:

guix be0a613
branch: master
commit: be0a613c10f6c632b58cf19d37a8c1a5987de354


I used the following command in the guix source:

time guix system disk-image --file-system-type=ext4 --image --
size=$[16010(281+1)]MB gnu/system/install.scm

I specified the size to be as close to the size of my thumb drive as
possible without going over. I think I wanted to add my system config to the
drive after it has the installer, but later decided against it. I used
gnome-disk-utility to put the resulting image on my thumb drive.

When I boot from the drive, it goes as expected. I choose my language,
country, and time zone. I select to use the graphical installer, choose my
keyboard layout, and enter my host name. It then detects my wifi, and I
select it. This is when it hangs. A message pops up saying it is connecting
to the wifi. I expect it to give me a way to enter the wifi password and
other important information, but it doesn't. I left it alone for a good hour
with no change.

I have not yet tried the officially published graphical installer. I have
already put the ISO from the website on the thumb drive so I can see if the
wifi selection does not hang when it needs a password. Expect follow-up on
this regard later.

Thanks!

--
-Jesse
D
D
Danny Milosavljevic wrote on 26 Dec 2019 21:32
(name . Jesse Gibbons)(address . jgibbons2357@gmail.com)(address . 38735@debbugs.gnu.org)
20191226213258.4eef5838@scratchpost.org
Can you still go to another console once it hangs?

Try pressing Alt-F2 or Alt-F3 or something (once it hangs).

Then we could try to find out via "ps" and maybe via /proc and "strace" what
it's doing.
-----BEGIN PGP SIGNATURE-----

iQEzBAEBCAAdFiEEds7GsXJ0tGXALbPZ5xo1VCwwuqUFAl4FGPoACgkQ5xo1VCww
uqVBtgf/ek8g8cL+kmOkq0fhr/kLdQ45XOVDlnb67aF6Xp1L7ypeFPGTvdB72oj8
Za6UsT9a4m7bE+Qa4JaJOrRjxHHssF8WNy4iKjFKqRk0awsRn0UvPjaESYsyovz5
DgWkPmY4OcU0KnIV/HY9JhNIUvQvh83k9Ng8qtEYfH1Jn1mNUQxy8NxD3dQVQ9AF
0iCo7XNXQy4CdZVScp49n8VUTjMAxJyhDP6hkACtxh5h0/m7g//58MaYnuqrmW8o
agP3u4fL5Ia/duA07z1gUX14H9Iv00Vpt3eqs6ro6jrjnESUM9sELAQHWSad82Pu
nlcKGudDmkhfMO8eNIv/IABcKYVfhw==
=i6GT
-----END PGP SIGNATURE-----


L
L
Ludovic Courtès wrote on 29 Dec 2019 17:01
(name . Danny Milosavljevic)(address . dannym@scratchpost.org)
87fth39l4q.fsf@gnu.org
Hi,

Danny Milosavljevic <dannym@scratchpost.org> skribis:

Toggle quote (4 lines)
> Can you still go to another console once it hangs?
>
> Try pressing Alt-F2 or Alt-F3 or something (once it hangs).

Also, Alt-F12 should show system messages.

Ludo’.
J
J
Jesse Gibbons wrote on 3 Jan 2020 05:10
(address . 38735@debbugs.gnu.org)
0674ec043c1590d1f6c3eaf48aa1f48b028ff202.camel@gmail.com
On Sun, 2019-12-29 at 17:01 +0100, Ludovic Courtès wrote:
Toggle quote (12 lines)
> Hi,
>
> Danny Milosavljevic <dannym@scratchpost.org> skribis:
>
> > Can you still go to another console once it hangs?
> >
> > Try pressing Alt-F2 or Alt-F3 or something (once it hangs).
>
> Also, Alt-F12 should show system messages.
>
> Ludo’.

Sorry I took so long to respond. I installed successfully from the
official build. I finally got everything set up and don't want to re-
install everything again. I'll see if I can reproduce this issue with
an external target install drive.

-Jesse
R
R
Robert Smith wrote on 13 Apr 2020 13:07
Re: 1.1.0rc2 available for testing!
C2016B2OHCON.2UGA2TGH3ZFS@amber
Hi Ludo,

Toggle quote (2 lines)
I ran into the same issue that Jesse encountered in December, the
installer hangs when it tries to connect to wifi, and I can't escape by
pressing Alt-F2/F3/F12. In the end I just have to hold down the
power button. I've tested this with different wifi networks and it's
always the same. I tried using the console to connect to wifi, and
everything worked smoothly. The only difference from the manual was
that I had to use `rfkill unblock wifi` before I could bring the
interface up. I didn't have this issue when I first installed guix, so
I downloaded the 1.0.1 installer and as I thought the issue wasn't
there, and the wifi connection went smoothly.

I'm not sure how I can get any diagnostic information from my system, if
you have ideas I'd be happy to try them out. I tested this on my Librem
15 v4; I remember from Guix Days that a few other people have Librem
laptops, I'm curious if they can use the installer to connect to a wifi
network.

-Robert
L
L
Ludovic Courtès wrote on 13 Apr 2020 15:45
(name . Robert Smith)(address . robertsmith@posteo.net)
87k12jjy7d.fsf@gnu.org
Hello,

"Robert Smith" <robertsmith@posteo.net> skribis:

Toggle quote (6 lines)
>
> I ran into the same issue that Jesse encountered in December, the
> installer hangs when it tries to connect to wifi, and I can't escape by
> pressing Alt-F2/F3/F12.

When you’re on tty1 (the installer), you have to hit Ctrl-Alt-F12
etc. (note “Ctrl”). Is it what you tried?

Toggle quote (9 lines)
> In the end I just have to hold down the power button. I've tested this
> with different wifi networks and it's always the same. I tried using
> the console to connect to wifi, and everything worked smoothly. The
> only difference from the manual was that I had to use `rfkill unblock
> wifi` before I could bring the interface up. I didn't have this issue
> when I first installed guix, so I downloaded the 1.0.1 installer and
> as I thought the issue wasn't there, and the wifi connection went
> smoothly.

OK. It could have something to do with the issue about Connman not
starting that Florian reported.

What does /var/log/messages show? (In particular, messages from
shepherd, connmand, and dbus.)

Toggle quote (6 lines)
> I'm not sure how I can get any diagnostic information from my system, if
> you have ideas I'd be happy to try them out. I tested this on my Librem
> 15 v4; I remember from Guix Days that a few other people have Librem
> laptops, I'm curious if they can use the installer to connect to a wifi
> network.

Anyone else with a Librem laptop can give it a try? You don’t need to
run the full installation, it’s enough to go past the network setup
phase, which is early on.

Thanks for your report,
Ludo’.
R
R
Robert Smith wrote on 13 Apr 2020 17:56
(name . Ludovic Courtès)(address . ludo@gnu.org)
fc665e15cd17aebde5f03510871cdcbe@posteo.net
Toggle quote (3 lines)
> When you’re on tty1 (the installer), you have to hit Ctrl-Alt-F12
> etc. (note “Ctrl”). Is it what you tried?

...no, I forgot about that! Well at least that makes my job easier. I
attached the relevant section of the messages as an attachment, but
the key line seems to be:

Apr 13 17:18:52 localhost connman-vpnd[446]: Can't load
/gnu/store/vclzrvbxac8ipc8g1ncq5gjjj8gdvxw3-connman-1.38/lib/connman/plugins-vpn/wireguard.so:
/gnu/store/vclzrvbxac8ipc8g1ncq5gjjj8gdvxw3-connman-1.38/lib/connman/plugins-vpn/wireguard.so:
undefined symbol: __vpn_ipconfig_foreach

Toggle quote (3 lines)
> Thanks for your report,
> Ludo’.

No problem!
-Robert
Apr 13 17:18:34 localhost installer[402]: running step 'network'
Apr 13 17:18:34 localhost installer[402]: running step 'select-technology'
Apr 13 17:18:34 localhost installer[402]: running step 'power-technology'
Apr 13 17:18:34 localhost connmand[363]: wlp1s0 {update} flags 36931 <UP,RUNNING>
Apr 13 17:18:34 localhost connmand[363]: wlp1s0 {newlink} index 2 address 18:CF:5E:F4:06:75 mtu 1500
Apr 13 17:18:34 localhost connmand[363]: wlp1s0 {newlink} index 2 operstate 0 <UNKNOWN>
Apr 13 17:18:34 localhost connmand[363]: wlp1s0 {update} flags 36867 <UP>
Apr 13 17:18:34 localhost connmand[363]: wlp1s0 {newlink} index 2 address 18:CF:5E:F4:06:75 mtu 1500
Apr 13 17:18:34 localhost connmand[363]: wlp1s0 {newlink} index 2 operstate 2 <DOWN>
Apr 13 17:18:34 localhost connmand[363]: wlp1s0 {newlink} index 2 address 18:CF:5E:F4:06:75 mtu 1500
Apr 13 17:18:34 localhost connmand[363]: wlp1s0 {newlink} index 2 operstate 2 <DOWN>
Apr 13 17:18:34 localhost wpa_supplicant[362]: WPS: Converting push_button to virtual_push_button for WPS 2.0 compliance
Apr 13 17:18:35 localhost installer[402]: running step 'connect-service'
Apr 13 17:18:52 localhost dbus-daemon[357]: [system] Activating service name='net.connman.vpn' requested by ':1.17' (uid=0 pid=444 comm="connmanctl ") (using servicehelper)
Apr 13 17:18:52 localhost dbus-daemon[357]: [system] Successfully activated service 'net.connman.vpn'
Apr 13 17:18:52 localhost connman-vpnd[446]: Connection Manager VPN daemon version 1.38
Apr 13 17:18:52 localhost connman-vpnd[446]: Can't load /gnu/store/vclzrvbxac8ipc8g1ncq5gjjj8gdvxw3-connman-1.38/lib/connman/plugins-vpn/wireguard.so: /gnu/store/vclzrvbxac8ipc8g1ncq5gjjj8gdvxw3-connman-1.38/lib/connman/plugins-vpn/wireguard.so: undefined symbol: __vpn_ipconfig_foreach
Apr 13 17:18:52 localhost connman-vpnd[446]: lo {newlink} index 1 operstate 0 <UNKNOWN>
Apr 13 17:18:52 localhost connman-vpnd[446]: wlp1s0 {create} index 2 type 1 <ETHER>
Apr 13 17:18:52 localhost connman-vpnd[446]: wlp1s0 {update} flags 36867 <UP>
Apr 13 17:18:52 localhost connman-vpnd[446]: wlp1s0 {newlink} index 2 address 18:CF:5E:F4:06:75 mtu 1500
Apr 13 17:18:52 localhost connman-vpnd[446]: wlp1s0 {newlink} index 2 operstate 2 <DOWN>
L
L
Ludovic Courtès wrote on 13 Apr 2020 22:28
(name . Robert Smith)(address . robertsmith@posteo.net)
87y2qz3zc9.fsf@gnu.org
Hi Robert,

Robert Smith <robertsmith@posteo.net> skribis:

Toggle quote (5 lines)
> Apr 13 17:18:52 localhost connman-vpnd[446]: Can't load
> /gnu/store/vclzrvbxac8ipc8g1ncq5gjjj8gdvxw3-connman-1.38/lib/connman/plugins-vpn/wireguard.so:
> /gnu/store/vclzrvbxac8ipc8g1ncq5gjjj8gdvxw3-connman-1.38/lib/connman/plugins-vpn/wireguard.so:
> undefined symbol: __vpn_ipconfig_foreach

I would think this one is harmless, but /var/log/messages shows that the
installer doesn’t go beyond the ‘connect-service’ step, is that correct?

Thanks,
Ludo’.
R
R
Robert Smith wrote on 13 Apr 2020 23:42
(name . Ludovic Courtès)(address . ludo@gnu.org)
C20EO8VYBPF3.U38TTZEMDYN8@amber
Toggle quote (3 lines)
> I would think this one is harmless, but /var/log/messages shows that the
> installer doesn’t go beyond the ‘connect-service’ step, is that correct?

That's correct, it freezes on the "Connecting to the network" message.
There's no output in /var/log/messages after the lines that I attached.
T
T
Tobias Geerinckx-Rice wrote on 15 Apr 2020 16:07
(address . guix-devel@gnu.org)(address . 38735@debbugs.gnu.org)
87d088267k.fsf@nckx
Robert,

Robert Smith 写道:
Toggle quote (6 lines)
> I ran into the same issue that Jesse encountered in December,
> the
> installer hangs when it tries to connect to wifi, and I can't
> escape by
> pressing Alt-F2/F3/F12.

You need to press C-M-Fn to escape the kmscon, M- on its own won't
do.

Toggle quote (14 lines)
> In the end I just have to hold down the
> power button. I've tested this with different wifi networks and
> it's
> always the same. I tried using the console to connect to wifi,
> and
> everything worked smoothly. The only difference from the manual
> was
> that I had to use `rfkill unblock wifi` before I could bring the
> interface up. I didn't have this issue when I first installed
> guix, so
> I downloaded the 1.0.1 installer and as I thought the issue
> wasn't
> there, and the wifi connection went smoothly.

I've run into this as well; there's an ugly patch of mine floating
around that explicitly calls ‘rfkill’ on the interface even though
Connman claims to do so automatically.

I'll dig up the 2-card machine that can reproduce this.

Kind regards,

T G-R
-----BEGIN PGP SIGNATURE-----

iQIzBAEBCgAdFiEEfo+u0AlEeO9y5k0W2Imw8BjFSTwFAl6XFQ8ACgkQ2Imw8BjF
STyPuQ//TyLK+5c9L8V9N3oTaLSxbmOsiL58rmY0I2S/gUaIIns+0HFoDUtBVv8z
YfY3CQhejnNum0ckCbScKUp8ujpvMMeFwxZh4QHlFT9mH5o0MS9ClA64io8nej0V
xtkII19IgCNwaGTRnXM/ThvpcMKu+4op6eniEzbv862sxc8X+IiZMtH1U2tCIj86
MN3NXpoh+gZGlVSX+UzU0mUKxmYNZ3yV5vjD4gNBmnnvMpiow+m8qohJsgcK7Lwq
uyc/JwWO7hOuBXPnLPL8Rl44PsQNR06FYgXmKlijRG14iGoUe4SCQ89AhI4YXItW
H3b8aAJt+JrSYMXCmf/EQqosjKIpQAIZwTAAmVJKR75J55K5CQOqA2PZhFPuQMPR
UvV9PkK4PyYMYiZDTHFgCSIOhglQmWSvUNDAWmd6m9dQEFdidz1cvtVr+jw6RQ9M
ZHCHcqKiwF0VevL97j0HRxSGg/POep5Veomd0cDY0NIi2vrksGoYKAOtClhc1UaA
n+GQAFnixKQQEDRSmpXRz2KUJCOhJ2xuvtBC9a63PE3DNaM/BN6eTsx9gKEpuXEk
Sbmrnt7y4xPtUy2sQhEQ/+SeLmHTcsHROBXDbD2aTUPXXT6YB8V1C5vntYF1Cot6
eyW18swGkYHA049l/dVrSHLPlP15omhP9PjQ1uS9qT8/f1mJe5o=
=/VS/
-----END PGP SIGNATURE-----

T
T
Tobias Geerinckx-Rice wrote on 15 Apr 2020 16:15
(address . guix-devel@gnu.org)(address . 38735@debbugs.gnu.org)
87blns25tx.fsf@nckx
Tobias Geerinckx-Rice 写道:
Toggle quote (11 lines)
> Robert Smith 写道:
>> I ran into the same issue that Jesse encountered in December,
>> the
>> installer hangs when it tries to connect to wifi, and I can't
>> escape
>> by
>> pressing Alt-F2/F3/F12.
>
> You need to press C-M-Fn to escape the kmscon, M- on its own
> won't do.

Ugh. A new (=old) subthread magically appeared after I sent this.
Ignore this stale advice. :-)

In better (=worse) news, I can also reproduce the hang, not just
the rfkill issue…

To be continued,

T G-R
-----BEGIN PGP SIGNATURE-----

iQIzBAEBCgAdFiEEfo+u0AlEeO9y5k0W2Imw8BjFSTwFAl6XFvoACgkQ2Imw8BjF
STzYZA/8DpVhxxjwA94tgnsc/V8qej2XrfvBI+NYcrDmZE5LQ2FhcMkwTPZrb/7Y
wlbG5MyCT+Wtl6A4X1oTqMVcelaYMB3cMgpQ9U1LUHPid+cHLaQX+edlqPVWraNA
U+4InLP/gjfqTNtGY5J2DASuZdLwJd7o7m3d9MM/bzxRw6o+Tq5JggcGXjbOe4WP
MW86Ct3+00m1tSQpiNGLjAYMzurPCTerNPm/kdsgImltU5kNYHBGh02RRuJxv64M
YWaijd0ImolNfjx0OVlitTqzTminCziP6xuxR84DnfJtlPcQ8C+smYBBVWXxHMgZ
zAkQ7kBQO2LQd+VpmGC7rrpqGPK0wtbm/WoVGVuZVW+tLafBxFDU35PEzlg0nxVK
7eXhrJQfrFVsWcBQSXryXjSTxZ3uSxww/Eh4N5s++Y++SPtoiTvxKCA5BB9fAC4L
YPkxbFQikBWyi+7+2pk8rv6vriYQQZK9lJxXaVI0d7JM6u0GN4xI+tN95zsBUzvh
1VtuSLMxqAsY2jiVKvAAiA2QwbX6kITXm4G9ftM/epirpk0IAXXDfYYgZA3Mgyd6
4SZ7SNCS1swGD85Fcq0iYXiDC7MI0lGUScKrQEbgitObfE0TKcV/yEUTUZ/xwKnJ
6D7Vyp/+5/7xqRtYWPPmtiyawJZiZ5J9V7p/Dtw1/xvaYNqvozw=
=dlxU
-----END PGP SIGNATURE-----

L
L
Ludovic Courtès wrote on 22 Apr 2020 17:31
control message for bug #38735
(address . control@debbugs.gnu.org)
877dy7wn9g.fsf@gnu.org
merge 38735 40583
quit
L
L
Ludovic Courtès wrote on 22 Apr 2020 17:31
(address . control@debbugs.gnu.org)
875zdrwn8d.fsf@gnu.org
severity 38735 important
quit
L
L
Ludovic Courtès wrote on 22 Apr 2020 17:31
(address . control@debbugs.gnu.org)
874ktbwn83.fsf@gnu.org
tags 38735 fixed
close 38735
quit
?
Your comment

This issue is archived.

To comment on this conversation send email to 38735@debbugs.gnu.org