Fwd: issue website creates invalid comment expectations

When viewing an issue on the website https://issues.guix.gnu.org/the

web interface allows you to post a comment, what more without

authentication. Unfortunately, I am told by ropstat and podiki[m] on

irc.libera.chat #guix that web comments don't actually work in their

experience. If this option cannot be fixed in a timely fashion, it

should not be offered at all. Otherwise, it only creates deep

frustration in users, and maybe even lost comments depending on what

client they use.

The same web interface also, correctly, invites users to instead send

mail to <bug-number>@debbugs.gnu.org — however, the same helpful IRC

users tell me that the mail is manually reviewed by a human moderator

and may take up to a day to show up. This as such is perfectly fine,

but does deserve mention as part of the same message on the web

interface, otherwise it will once again create wrong expectations from

users, frustration, messages sent multiple times, and more work for

both users and moderators.

PS: also, several of my attempts to post comments via the web form

failed with an unhelpful error message when posting "There was an

error submitting your comment!". At some point I conjectured that it

was due to my using an accent in my name "Faré", but one of my

attempts with that name did end up with "Your comment has been

submitted!". This is moot considering the above issue, but may become

important if the resolution is to fix web comments.

(I think the bug title should be "comments sent via issues.guix.gnu.org disappear" as they seem to get swallowed by the server)

I sent a comment just a few minutes ago via the webform, that got the message that was successful. I'll check back to see if it appears later, but have not had it work in the past.

Hope this helps if anyone is checking some logs for what is happening with the web comment suggestion.

Some time ago, I received a copy of the logs and Ludovic

and I found out what causes comments to be swallowed:

https://issues.guix.gnu.org/49295. Ludovic has a suggestion

on how to fix it.

The source code is at

https://git.elephly.net/gitweb.cgi?p=software/mumi.git,

if anyone is interested in fixing it, or just disabling

the comment interface.

Greetings,

Maxime

Hi Maxime,

I took a quick look, but I'm not seeing how the proposed fix works: there is already that line for defining mu-debug in the only file that uses mu-message-send...? (Perhaps this should be sent to that original issue, I can send it again there if that is helpful.)

If there is not a relatively quick fix, I would vote for disabling the comment submission until it can be fixed. Otherwise, we're losing comments with no indication to the submitter.

John

John Kehayias via Bug reports for GNU Guix schreef op di 10-08-2021 om 17:46 [+0000]:

‘the current module’ is whatever (current-module) evaluates to.

It is not necessarily the module wherein 'mu-message-send' is used.

IIUC, every time a (define-module ([...])) form is encountered,

(current-module) is set to [...], or something like that (details

might be a little different). It works for stand-alone scripts and

in the REPL I guess, but otherwise it's a very cumbersome interface.

This interface should be changed (in mailutils) IMO.

nckx has done that recently. Pages on https://issues.guix.gnu.org/NNN

now end with ‘Commenting via the web interface is currently disabled.’.

Greetings,

Ma

Hi,

Maxime Devos <maximedevos@telenet.be> skribis:

Tobias disabled the comment interface a couple of weeks ago:

https://git.savannah.gnu.org/cgit/guix/maintenance.git/commit/?id=f8deebe7e9b00db1971ff3d32c78eaef3acb6864

Ludo’.

merge 49295 49968

quit

reassign 65858 mumi

reassign 65809 mumi

reassign 49295 mumi

reassign 64833 mumi

reassign 54204 mumi

reassign 68920 mumi

reassign 55765 mumi

reassign 65923 mumi

reassign 63507 mumi

reassign 60226 mumi

reassign 63936 mumi

reassign 60951 mumi

reassign 66027 mumi

thanks