graphical install, no network device found (HP EliteDesk 800 G1)

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Giovanni Biscuolo
pelzflorian (Florian Pelz)

Owner: unassigned

Submitted by: Giovanni Biscuolo

Severity: normal

Giovanni Biscuolo wrote on 8 May 2019 10:39

Recipients:

Message-ID:874l658hmv.fsf@roquette.mug.biscuolo.net

Hello Guix,

executive summary: this bug is still to be triaged since I've

succesfully used the same steps some days ago, so it could be a false

positive

I'm having a strange error when installing Guix 1.0.0 from USB media

using the Newt Graphical Install

Recently I succesfully installed using the same steps (newt installer)

and the network was succesfully detected, but now I got this message

twice [1]:

Toggle snippet (5 lines)

...requires internet access but no network device were found

Switching to a terminal console I was able to:

1. check the eno1 interface was correctly detected (via "ip a ls")

2. start the interface (ifconfig eno1 up)

3. get an IP via DHCP client (dhclient -v eno1)

4. ping gnu.org

Sorry but I don't know how to debug the installer or find a specific log

file from it to help better understand why the installer does not find

the network device

Following /var/log/debug on a console I see no error messages right

before the above mentioned message appears in installer, even selecting

"Continue" or exiting the next dialog and re-selecting

After eno1 "manual" setup I was able to complete the install

As I already mentioned, some day ago I'm *sure* the installer correctly

detected and activated the network interface (using another USB pen

drive) and I really don't understand what changed here :-O

The one and only test that comes to my mind is to double check the

content wrote to the pen drive is not somehow corrupted, I got it and

dd'ed following the Guix manual instructions [2]

I'll check and/or redo my install media to see if that's the problem

If you have any other hint or "debug trick" please comment

Thanks! Gio'

[1] I rebooted the machine and tried again

[2] https://www.gnu.org/software/guix/manual/en/html_node/USB-Stick-and-DVD-Installation.html#USB-Stick-and-DVD-Installation

Giovanni Biscuolo

Xelera IT Infrastructures

pelzflorian (Florian Pelz) wrote on 8 May 2019 11:31

Recipients:(name . Giovanni Biscuolo)(address . g@xelera.eu)

Message-ID:20190508093106.amc7wfmltdjxzqhg@pelzflorian.localdomain

On Wed, May 08, 2019 at 10:39:20AM +0200, Giovanni Biscuolo wrote:

Toggle quote (7 lines)

> Hello Guix,

> executive summary: this bug is still to be triaged since I've

> succesfully used the same steps some days ago, so it could be a false

> positive

I hope this is an instance of https://issues.guix.info/issue/35550,
that is “herd status wpa-supplicant” shows that wpa-supplicant is
stopped instead of running?  I hope there will be a new release soon
where this is fixed.

Regards,
Florian

Giovanni Biscuolo wrote on 8 May 2019 12:03

Re: graphical install, no network device found (HP EliteDesk 800 G1)

Recipients:

Message-ID:871s198dpv.fsf@roquette.mug.biscuolo.net

Hello Guix,

actually I had a faulty USB media (details below): I've redone it but

nothing changed, I'm still getting the "Internet access" dialog with an

error message telling "no network device were found"

Giovanni Biscuolo <g@xelera.eu> writes:

[...]

Toggle quote (6 lines)

> The one and only test that comes to my mind is to double check the

> content wrote to the pen drive is not somehow corrupted, I got it and

> dd'ed following the Guix manual instructions [2]

> I'll check and/or redo my install media to see if that's the problem

Toggle snippet (4 lines)

$ sudo cmp -n `stat -c '%s' guix-system-install-1.0.0.x86_64-linux.iso` guix-system-install-1.0.0.x86_64-linux.iso /dev/sdb

guix-system-install-1.0.0.x86_64-linux.iso /dev/sdb differ: byte 4128769, line 1274

so I computed the sha1sum of the downloades ISO image:

Toggle snippet (4 lines)

$ sha1sum guix-system-install-1.0.0.x86_64-linux.iso

724eaa8f6f80ed65d07965f2b96282023c6736c3 guix-system-install-1.0.0.x86_64-linux.iso

and the one from my pen drive:

Toggle snippet (4 lines)

$ sudo head -c $(stat -c '%s' guix-system-install-1.0.0.x86_64-linux.iso) /dev/sdb | sha1sum

9ad81a175d49df62561bb274cc74bafb7a9cc199 -

they differ: the USB pen drive image was corrupted!

now I remember: I'm almost sure I did not _sync_ the device after dd, as

clearly stated in the documentation

I copied the ISO again (dd if=guix-system-install-1.0.0.system.iso

of=/dev/sdX && sync) and re-computed the USB pen drive sha1sum:

Toggle snippet (4 lines)

$ time sudo head -c $(stat -c '%s' guix-system-install-1.0.0.x86_64-linux.iso) /dev/sdb | sha1sum

724eaa8f6f80ed65d07965f2b96282023c6736c3 -

it corresponds to the ISO one now

really strange...

HTH! Gio'

Giovanni Biscuolo

Xelera IT Infrastructures

Giovanni Biscuolo wrote on 8 May 2019 13:32

Re: bug#35630: graphical install, no network device found (HP EliteDesk 800 G1)

Recipients:(name . pelzflorian (Florian Pelz))(address . pelzflorian@pelzflorian.de)

Message-ID:87v9yl6v10.fsf@roquette.mug.biscuolo.net

Hi Florian,

thank you for pointing me to the right bug report!

I checked the bug reports list via web [1] but did not link

wpa-supplicant to my issue since I did not realized that such an issue

also affects wired connections

"pelzflorian (Florian Pelz)" <pelzflorian@pelzflorian.de> writes:

Toggle quote (5 lines)

> I hope this is an instance of https://issues.guix.info/issue/35550,

> that is “herd status wpa-supplicant” shows that wpa-supplicant is

> stopped instead of running? I hope there will be a new release soon

> where this is fixed.

yes, this is definitely an instance of #35550

I confirm I see the very same wpa_supplicant log messages in

/var/log/messages as reported by Sirgazil and pelzflorian

the following suggested workaround (in a text console activated via

CTRL-ALT-F3) works for me:

Toggle snippet (4 lines)

pkill wpa_supplicant

herd start networking

after that I was able to restart the "Network interface" installer step

(by choosing "Exit" and selecting it again in the proposed dialog) and

was able to select the wired interface

Thanks! Gio'

[1] I'm going to subscribe bug-guix :-)

Giovanni Biscuolo

Xelera IT Infrastructures

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